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Industries have exploited every marketing opportunity imaginable. They've tapped into the resources offered by sight, hearing, and touch. All in an effort to persuade customers to purchase and create a positive brand image. However, a new, broad path, previously little traveled, is opening up before them: the path of smell.
Retailers from around the world are starting to follow this path to experience the sweet scent of success. To increase sales.
It's surprising that marketing hasn't yet fully tapped into the wealth of riches scent offers. This is even more surprising given that science indicates scent is the most effective of all the senses.
Scientific basis
When we smell something, the scent travels to the olfactory bulb (part of the limbic system). This is where the process of interpretation and interpretation occurs. This part of the brain is extremely important, as it is responsible for memory and emotions. This means, more or less, that we immediately associate scents with pleasant or unpleasant experiences. On a subconscious level, we associate them with strong nostalgia. This is why we associate certain scents from the beach or resort where we stayed with a good time in our lives and with special vacation memories. Our other senses, such as sight, hearing, taste, and touch, also evoke memories and feelings, but not immediately. This happens because they travel to the brain's cognitive receptors. There, we apply a "conscious," "rational" filter to them.
The path of smell
Because smell operates at a subconscious level, it's a more effective trigger for instinctive responses among shoppers. This is also why more and more companies are turning to scent. Scent has become a new route for them, leading to better brand identification. A Times Magazine article reported that scent marketing spending ranged between $50 and $80 million in 2013. This figure is expected to soar to $500 million over the next ten years.
Types of scent marketing
Different industries utilize scent marketing differently. Therefore, it can be divided into four distinct variants.
1. The Smell of a Billboard
The most daring. A fragrance as unashamed as chocolate or coffee. Customers are aware of its use. This scent attracts them, like Starbucks' trademark aroma of freshly roasted coffee.
2. Thematic scent
It complements the décor of the venue. For example, a Provençal restaurant might choose the scent of lavender to enhance the space's character.
3. Surrounding scent
More subtle. It fills the void, creating a pleasant atmosphere. It refreshes unpleasantly smelling interiors.
4. Signature scent
A unique fragrance. Used by exclusive companies. Developed for one specific brand. Consumers also associate the scent with their favorite brand and what it represents.
For example, the symbol of Jimmy Choo (a luxury footwear brand) – the scent of cardamom and ivory, emanating abundance.
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